INTAIRTECH / PROGRAMS / Travel & Aviation

Air Ticketing & Travel Agency Management

Learn the fundamentals of Air Ticketing and Travel Agency Management through a practical, instructor-led online training program at Intairtech — International Institute of Air Technology. This one-month course introduces airline reservations, flight schedules, airport and airline codes, fare concepts, passenger booking workflows, ticketing fundamentals, and travel agency operations. Students will participate in live online classes, guided exercises, and practical booking scenarios designed to develop foundational skills for the aviation and travel industry. Training is delivered online. Any access to specific reservation or GDS platforms will be confirmed by the institute before admission.

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LIVE ONLINE. PRACTICAL BY DESIGN.

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PROGRAM OVERVIEW

A practical introduction.

What you will learn

1-Understand the fundamentals of the airline and travel industry
2-Identify common airline, airport, and city codes
3-Read flight schedules and understand travel itineraries
4-Understand basic airline reservation and PNR concepts
5-Explain booking, cancellation, and ticketing workflows
6-Understand basic airfare, fare rules, and baggage concepts
7-Practise customer inquiries and reservation scenarios
8-Understand essential travel agency documentation and operations
9-Develop professional customer service and communication skills
10-Complete practical exercises based on common travel agency workflows

Introductory syllabus

Editable curriculum draft. The final syllabus is confirmed before enrollment.

01Week 1: Introduction to Aviation, Airlines, Airports and Travel Industry

Explore week 1: introduction to aviation, airlines, airports and travel industry through guided explanations and practical exercises.

02Week 1: IATA Concepts, Airline Codes, Airport Codes and Geography

Explore week 1: iata concepts, airline codes, airport codes and geography through guided explanations and practical exercises.

03Week 1: Flight Schedules, Routes, Time Zones and Itinerary Reading

Explore week 1: flight schedules, routes, time zones and itinerary reading through guided explanations and practical exercises.

04Week 2: Airline Reservation Fundamentals and PNR Structure

Explore week 2: airline reservation fundamentals and pnr structure through guided explanations and practical exercises.

05Week 2: Passenger Details, Booking Workflows and Reservation Scenarios

Explore week 2: passenger details, booking workflows and reservation scenarios through guided explanations and practical exercises.

06Week 2: Introduction to GDS Concepts and Reservation Systems

Explore week 2: introduction to gds concepts and reservation systems through guided explanations and practical exercises.

07Week 3: Airfare Fundamentals, Fare Rules, Taxes and Baggage

Explore week 3: airfare fundamentals, fare rules, taxes and baggage through guided explanations and practical exercises.

08Week 3: Ticketing, Reissue, Refund and Cancellation Concepts

Explore week 3: ticketing, reissue, refund and cancellation concepts through guided explanations and practical exercises.

09Week 3: Travel Documents, Customer Communication and Agency Operations

Explore week 3: travel documents, customer communication and agency operations through guided explanations and practical exercises.

10Week 4: Practical Reservation Exercises and Customer Case Studies

Explore week 4: practical reservation exercises and customer case studies through guided explanations and practical exercises.

11Week 4: Travel Agency Sales, Quotations and Booking Management

Explore week 4: travel agency sales, quotations and booking management through guided explanations and practical exercises.

12Week 4: Final Practical Assessment and Course Review

Explore week 4: final practical assessment and course review through guided explanations and practical exercises.

Training platform access and affiliations are not claimed.

TRAINING METHODOLOGY

Understand it.
Then put it into practice.

Join scheduled online instruction, work through guided tasks and projects, and review feedback through your student workspace.

Our learning approach

Published batches